Program Support Clerk
Duties may include, but are not limited to the following:
Retrieve and interpret diet orders/changes from Nursing Units and Triage; Enter supplementary feeding information including outpatient meal requests into the computer, using information received from e-mail, computerized Dietetic Lists and Reports; Assist Food Service Worker's in the Retherm area preparing late trays, outpatient meal trays and adjustments to trays due to diet changes, newly reported food allergies or preferences prior to the next meal service; Retrieve voicemail from the Patient Food Preference Hotline; Conduct inventories of the office and request supplies; Assist Administrative Dietitian in activities related to maintaining continuity and proper functioning of the Communication Center; Collect assigned data in order to assist Administrative Dietitian in quality assurance, dietetic management and nutrition related studies; etc Work Schedule:
Rotating Shifts (5:
00 AM - 1:
30 PM and 11:
30 AM - 8:
00 PM), including nights, weekends and holidays Location:
1 position available in San Antonio, TX; 2 positions available in Kerrville, TX Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Clerk/00811-A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-04 position, you must have served 52 weeks at the GS-03 grade-level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience and/or education as described below:
General
Experience:
Applicants must have one (1) year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of a Program Support Clerk. OR, Education:
Applicants may substitute two (2) years above high school education for the experience required for the GS-04 grade-level. Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at this grade level for this position. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR, Combination:
Applicants may also combine education and experience to qualify at the GS-04 grade-level.The following are examples of how education and experience may be combined. They are examples only, and are not all inclusive:
The position to be filled is a Clerk, GS-04. An applicant has 8 months of qualifying experience and 20 semester hours of college. The applicant meets 67 percent of the required experience and 33 percent of the required education. The applicant meets 100 percent of the total requirements and is qualified for the position. The position to be filled is a Clerk, GS-04. The applicant has 4 months of qualifying experience and 1 year of business school. The applicant meets 33 percent of the required experience and 50 percent of the required education. The applicant meets 83 percent of the total requirements and is not qualified for the position. Important Note:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. You will be rated on the following Competencies for this position:
Planning and EvaluatingProblem SolvingTechnical CompetenceTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary; however, frequent walking to the Retherm area is required to make tray changes. Periodically helps Food Service Workers in the Retherm area to adjust trays with diet changes after trayline has finished. Movements may include bending and standing, lifting and movement of patient trays to different cart locations, connecting and/or disconnecting tray cart in Retherm stall. Functional Requirements:
Light lifting (under 15 pounds), Light carrying (under 15 pounds), Use of fingers, Walking (3 hours), Repeated bending (1 hour), Both legs required, Near vision correctable at 13 to 16 to Jaeger 1 to 4, Hearing (aid permitted). Environmental Factors:
Excessive cold, intermittent Excessive noise, Slippery or uneven walking surfaces, Working around moving objects or vehicles, Working closely with others. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Retrieve and interpret diet orders/changes from Nursing Units and Triage; Enter supplementary feeding information including outpatient meal requests into the computer, using information received from e-mail, computerized Dietetic Lists and Reports; Assist Food Service Worker's in the Retherm area preparing late trays, outpatient meal trays and adjustments to trays due to diet changes, newly reported food allergies or preferences prior to the next meal service; Retrieve voicemail from the Patient Food Preference Hotline; Conduct inventories of the office and request supplies; Assist Administrative Dietitian in activities related to maintaining continuity and proper functioning of the Communication Center; Collect assigned data in order to assist Administrative Dietitian in quality assurance, dietetic management and nutrition related studies; etc Work Schedule:
Rotating Shifts (5:
00 AM - 1:
30 PM and 11:
30 AM - 8:
00 PM), including nights, weekends and holidays Location:
1 position available in San Antonio, TX; 2 positions available in Kerrville, TX Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Clerk/00811-A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/05/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-04 position, you must have served 52 weeks at the GS-03 grade-level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience and/or education as described below:
General
Experience:
Applicants must have one (1) year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of a Program Support Clerk. OR, Education:
Applicants may substitute two (2) years above high school education for the experience required for the GS-04 grade-level. Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at this grade level for this position. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR, Combination:
Applicants may also combine education and experience to qualify at the GS-04 grade-level.The following are examples of how education and experience may be combined. They are examples only, and are not all inclusive:
The position to be filled is a Clerk, GS-04. An applicant has 8 months of qualifying experience and 20 semester hours of college. The applicant meets 67 percent of the required experience and 33 percent of the required education. The applicant meets 100 percent of the total requirements and is qualified for the position. The position to be filled is a Clerk, GS-04. The applicant has 4 months of qualifying experience and 1 year of business school. The applicant meets 33 percent of the required experience and 50 percent of the required education. The applicant meets 83 percent of the total requirements and is not qualified for the position. Important Note:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. You will be rated on the following Competencies for this position:
Planning and EvaluatingProblem SolvingTechnical CompetenceTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary; however, frequent walking to the Retherm area is required to make tray changes. Periodically helps Food Service Workers in the Retherm area to adjust trays with diet changes after trayline has finished. Movements may include bending and standing, lifting and movement of patient trays to different cart locations, connecting and/or disconnecting tray cart in Retherm stall. Functional Requirements:
Light lifting (under 15 pounds), Light carrying (under 15 pounds), Use of fingers, Walking (3 hours), Repeated bending (1 hour), Both legs required, Near vision correctable at 13 to 16 to Jaeger 1 to 4, Hearing (aid permitted). Environmental Factors:
Excessive cold, intermittent Excessive noise, Slippery or uneven walking surfaces, Working around moving objects or vehicles, Working closely with others. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$30,449 to $39,579 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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